Our Approach
At Elevation, we focus our effort on ensuring that we provide our clients with the ability to change people’s behaviour, and hence influence their feelings. Changing behaviour is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings. Our Change Management approach (shown below) should enable an organisation to achieve a desired change outcome through providing a visual evidence of the problem (see), which provokes a feeling to want to act (feel), and finally result in a reinforcement of a new change in behaviour (change).
There are seven essential elements that make up the Change Management Model
The table below provides an overview of key activities and deliverables:
| Ref. No. | Change Element | Activities | Deliverables |
| 1 | Create a Sense of Urgency | Develop a Case for Change
Articulate the problem and what is at stake if nothing is done Create a guiding coalition to lead the change Develop the vision for the change |
Case for Change, Change Charter, Vision statement |
| 2 | Change Planning and Monitoring |
Develop the change plan
Define change monitoring framework Monitor, review and manage change Change risks and issues identification and evaluation |
Change strategy & plan |
| 3 | Communication | Stakeholder communication needs analysis
Communication planning (includes communication strategy and plan) Deliver communication Monitor and evaluate |
Communications Strategy & Plan |
| 4 | Business Engagement | Stakeholder analysis
Identify and establish the change network Assess change readiness Stakeholder engagement and management |
Stakeholder Engagement Plan |
| 5 | Business Alignment | Vision, scope and objectives
Business aligned analysis and design Participative and interactive design and development Developing a total business solution Operational review |
Business Impact Analysis (or Change Impact Assessment), GAP Analysis
|
| 6 | Embedding Change | Maturity and competency assessment
Training needs analysis Preparing and supporting people through the change On-going development |
TNA, Reward & Recognition initiatives to encourage the desired behaviour |
| 7 | Benefits Realisation | Identify overall desired outcomes of the programme
Show links between initiatives, assumptions and outcomes Develop measurement systems for activities Ensure activities are managed to deliver outcomes Review and sustain benefits |
Benefit Realisation Approach |
Elevation’s typical project lifecycle is shown below. This can be mapped to respective clients’ in-house project lifecycle as it is based on a PRINCE2 and other standard project management approaches
The project life circle can be mapped to respective clients’ in-house project lifecycle as it is based on a PRINCE2
