Our Business


Change Management

Designing, planning and leading major business transformation programmes; developing alignment and capability in sponsors and agents of change; using appropriate communication and involvement approaches and success measures. For example:

  • Designed, planned and executed the Business Change activities for the £5m Fleet Asset Management (FAM) project. Developed alignment & capability in sponsors and agents of change for a UK Rail Infrastructure Company

Project Management
Managing a variety of projects (Oracle, IBM Maximo, SystmOne, Lorenzo) to demanding standards of time, cost and quality; resource allocation; forecasting; risks/issues log & matrix management. For example

  • Delivered procurement cost reduction of 25% (or £1.5m per annum) as part of the Oracle e-Business Suite ERP Programme for a UK Rail Infrastructure Company

Business Process Design & Re-engineering

Facilitating workshops to map and define business processes (AS-IS to TO-BE); business impact and GAP analysis. For example:

  • Successfully facilitated a business process design workshop for a client in the health sector responsible for regulating the pharmaceutical industry; focussing on streamlining non-value add activities within the license application process

Benefit Realisation Management

Defining project scope and objectives by mapping the benefits, producing a convincing and accurate Business Case, communicating the benefits by engaging with Stakeholders at all levels. For example:

  • Successfully co-ordinated & facilitated Investment Logic Map (ILM) workshops to identify benefit realisation capability of the proposed investment and delivered measurable benefits for the Business Sponsor(s) in a UK Rail Infrastructure Company

Problem Solving

Apply a variety of structured techniques to achieve a rational and collaborative approach to problem solving and decision-making. For example:

  • Facilitated cross-business teams generating and evaluating business improvement ideas aimed at achieving best-in-class performance levels

Coaching & Mentoring

Coaching and transferring business change techniques to clients’ Business Change Team. For example:

  • Worked closely with an NHS Primary Care Trust in the North-West of England to provide coaching and transferred business change techniques to the Business Change Team as part of implementing a community care solution for Health Care Professionals across the Trust